12.1. General questions | |
Q: |
Where can I find my personal data and settings? |
A: |
You can customize the following data and settings:
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Q: |
How can I change my password? |
A: |
In order to change your password, click on User data widget in the Portal app. Learn more from this instruction. in the |
Q: |
How am I notified about new E-Mails or appointment invitations? |
A: |
If there are new E-Mails or appointment notifications, the Unread Badge icon to the right side of the menu bar shows the number of new objects. Click the icon to open the Notification Area. It contains information about the new objects. From there you can also directly activate functions, e.g. read the new E-Mail or confirm the new appointment. Information can be found in The notification area. |
Q: |
How can I read current messages from social networks or news pages? |
A: |
In the Portal app you can read current messages from your social networks or from news pages or view photos of specific web pages by adding news widgets. |
12.2. Questions about E-Mails and contacts | |
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Q: |
How can I send an E-Mail to multiple addresses at once? |
A: |
To send an E-Mail to multiple recipients at once, you can choose from the following options:
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Q: |
What is the purpose of the input fields Cc and Bcc? |
A: |
Recipients entered in the input fields or can be viewed by all other recipients entered in the input fields or . Recipients entered in the input field cannot be viewed by other recipients entered in the input fields , or . In practice, this means:
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Q: |
I regularly send E-Mails with identical or similar content. How can I speed up this process? |
A: |
Make use of the ability to save E-Mails as drafts. Information can be found in Working with E-Mail drafts. |
Q: |
Can I e.g. access E-Mails sent to my Google Mail account? |
A: |
For many E-Mail service providers you can set up external E-Mail accounts, e.g. for Google Mail. You only need your account data for the respective provider. As soon as you set up the external E-Mail account you have access to the E-Mails from within the folder view. Information can be found in Adding E-Mail Accounts. |
Q: |
How can I automatically forward E-Mails to my replacement? |
A: |
Enable the function Auto Forward in the settings. Information can be found in Automatically forwarding E-Mails. |
Q: |
How to keep the overview over my E-Mail accounts inboxes? |
A: |
Use Unified Mail to display the inboxes of multiple E-Mail accounts in a central folder. Information can be found in Using Unified Mail. |
12.3. Questions about tasks, calendars, and appointments | |
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Q: |
When should I use a task and when should I use an appointment? |
A: |
Whether it is best to use an appointment or a task can be determined based on the following criteria:
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Q: |
How can I hide my appointments' or tasks' subject in shared folders? |
A: |
When creating appointments or tasks in public or shared folders, enable the checkbox. Other persons can see the appointment or task but not the subject or the description. |
Q: |
How can I create a task from an E-Mail? |
A: |
Use the Reminder function in the display area of the E-Mail app. Information can be found in Creating E-Mail reminders. |
Q: |
How can I organize another person's appointments as a representative? |
A: |
Ask the other person to share a calendar folder with write permissions. Then enter this person's appointments in the shared folder. The other person will be displayed as the organizer of the appointments. |
Q: |
How do I use the calendar or tasks recurrence settings? |
A: |
Example 1: An appointment or a task should take place each second day. It should start on 04-01-2017. and should take place five times.
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Example 2: An appointment or a task should take place each Tuesday and Friday. It should start on 10-01-2017.
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Example 3: An appointment or a task should take place every second Wednesday. It should start on 11-01-2017. The last appointment should be on 08-03-2017.
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Example 4: An appointment or a task should take place on the first Monday of a month. It should start on 06-02-2017. The event should take place twelve times.
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Example 5: An appointment or a task should take place each year on the last Friday in November. It should start on 24-11-2017.
Also see: |
Q: |
How to find free times when creating appointments? |
A: |
Click on Using the scheduling view. when creating an appointment or click on in the toolbar. Information can be found in |
12.4. Questions about data organization and team work | |
Q: |
How can I make certain contacts available to my external partners? |
A: |
You can also give external partners access to your groupware address books' contacts or to your social networks' contacts like. To do this proceed as follows:
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Q: |
How can I share specific documents with my external partners? |
A: |
You can share the contents of documents folders with external partners. To do this proceed as follows:
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